Here at Regal Femme, we seek to make all our customers happy with our products. We understand at times that does not happen. Please feel free to contact us via email to address any concerns and you have 7 days after to return the product with full refund. The product should be  in the same condition it was received to get full refund. Exchanges must occur 7 days after receipt of product, please contact us by email to discuss exchanges.